Perfect fit guarantee

Suitopia garments are hand-made by experienced tailors, based on the measurements you supply. Follow Suitopia’s measurement instructions carefully and the garments should fit - perfectly.

However, sometimes items may need to be adjusted and so Suitopia offers a perfect fit guarantee:

1. Local tailor adjustments. (Read more...)
   
   

   • Complete suit - 40 GBP
   • Separate jacket - 25 GBP
   • Separate trousers - 15 GBP

   Any costs exceeding these must be paid by the customer. To claim adjustment refund, do the following:

   1. Take your garments to any local tailor.
   2. Have the necessary adjustments made within 20 days of receiving your order.
   3. Get a receipt from the tailor!
   4. E-mail the receipt, including your order number, to customerservice@suitopia.com or send it by post to:
      
      Suitopia Scandinavia AB
      Att: Adjustments
      Regeringsgatan 82
      111 39 Stockholm
      Sweden
      


2. If necessary adjustments are not possible, Suitopia will remake your garments. (Read more...)
   
   To claim a remake, do the following:

   1. Contact Suitopia’s customer service at customerservice@suitopia.com within 15 days of receiving your order to determine that your garments cannot be altered by a tailor.
   
   
   2. Have your local tailor, at customer expense, fill in measurement adjustments on the measurement form that you can find and print here: Suitopia’s measurement guide. If this form is not used, Suitopia will be unable to provide you with a remake.
   
   
   3. After getting the remake approved by Suitopia, send the garments you want replaced to Suitopia within 5 days. This shipment will be paid for by the customer. Remember to include the printed and filled in adjustment form. We strongly recommend that you update your measurement profile with the adjusted measurements. This way the measurement profile will contain the correct measurements next time you order from Suitopia.
      
      Suitopia Scandinavia AB
      Att: Adjustments
      Regeringsgatan 82
      111 39 Stockholm
      Sweden
      

   
   Suitopia will remake an order only once.